How Fourthwall strengthened their user experience and reduced DNS-related support tickets by 97% using Entri.
No-code platforms have opened the floodgates and diversified the pool of users for technology products. While this is undoubtedly a good thing, it also means that the unavoidably technical aspects of setting up a new website can pose a much larger obstacle in the user experience to full product adoption.
How Crisp decreased DNS-related support tickets by 83% in a matter of minutes.
Companies do business in multiple places online, and so they need their tools to go where they go. For Crisp, that was the issue at hand: giving companies a way to centrally manage multi-channel customer support.